Experience belongs in the room.
Participants bring experience worth building on. I connect the material to their work, make room for relevant questions, and use examples grounded in their decisions and responsibilities.
About Denise Marshall
The subject matters.
So do the people
in the room.
I deliver training, lead workshops, facilitate leadership discussions, and speak about how people put ideas into practice.
My starting point is the work participants already know. Their roles, questions, and responsibilities help me connect the subject to something they can use.
Experience that informs the delivery
I’ve worked with the people doing the work and the people making decisions about it.
My training audiences have ranged from frontline employees to executives. My Workday experience spans multiple modules and roles, and my broader work includes leadership development, Agile ways of working, and adult learning.
Clients have hired me for individual training engagements and subsequently invited me into additional training, executive discussions, and learning reviews. Those experiences inform how I listen to questions and connect a session to its business context.
For the engagement at hand, the job is concrete: prepare thoroughly, make the material relevant, and deliver a session that respects the audience’s experience and time.
A belief behind the work
Training is not the solution.
It’s a tool.
And like any tool, its value depends on whether it is the right one for the job, used the right way, at the right time.
When people need knowledge or practice, training can be exactly the right investment. When a process or responsibility is unclear, the session may also reveal a question that needs an answer elsewhere.
That distinction helps keep the training focused on what it can accomplish. It also shapes how I discuss AI and other tools: their capabilities matter, and so does knowing where their usefulness ends.
What working with me feels like
Prepared for the material.
Attentive to the people.
Personality comes along.
I use candid humor and practical examples naturally in conversation. The purpose is to make the subject approachable and keep people engaged with what they are learning.
The tool gets an honest review.
I acknowledge limitations instead of acting like a product’s salesperson. Participants deserve a useful understanding of what a tool can do and what still needs their attention.
Ideas you can put to work
A useful idea should help someone do or understand something.
Learner Story Objectives apply Agile user-story thinking to learning: “As a [role], I want/need/can [capability], so that [meaningful outcome].” I use that structure to bring the audience and purpose into training discussions, including work with existing curriculum.
Strategic Friction examines what happens when strategy, systems, communication, and execution pull in different directions. It gives leaders a way to discuss what people are being asked to work around.
Credentials & professional development
Professional grounding.
Continued learning.
Professional certifications
- Project Management Professional (PMP)Project Management Institute (PMI)
- Lean Six Sigma Black BeltThe Council for Six Sigma Certification (CSSC) · 2022
Selected certificate programs & courses
- Google AI Professional CertificateCompleted through Coursera · 2026
- Advanced e-Learning Instructional DesignAssociation for Talent Development (ATD) · 2016
- Media for LearningAssociation for Talent Development (ATD) · 2016
Additional professional development
- Workday Basics SeriesWorkday · 2024
- WAI0.1x: Introduction to Web AccessibilityW3Cx · 2024
- Introduction to Scrum Master TrainingLearnQuest · 2024
Work directly with Denise
What are you planning?
Tell me about the audience, subject, timing, and format. Whether you have a complete course or an early idea, those details give the conversation a useful starting point.
Training, workshops, speaking, and facilitation are available virtually and in person.