AI training & practical workshops

Better prompts.
Stronger answers.
Responsible AI use.

Learn to give AI useful direction, check what comes back, and work within your organization’s boundaries. Bring your experience. Build on it.

Virtual and in-person · Introductory through focused skills sessions

Start with the tools your organization uses: Microsoft Copilot · ChatGPT · Claude · Gemini

Start with the skill you need

A first useful prompt.
Or a better way to do the next hundred.

Get comfortable.
Get specific.

Build a working understanding of AI, practice everyday requests, and learn where the tool can help and where it needs scrutiny.

For new users, mixed-experience groups, or teams ready to move beyond trial and error.

Give it context.
Keep your standards.

Work on prompts, examples, constraints, and output formats. Practice personalization and reusable prompt libraries around recurring tasks.

Compare the answer with your purpose, source material, and professional judgment.

Make it repeatable.
Make it relevant.

Explore agents and knowledge-based assistants for questions that come up repeatedly, including training and documentation needs.

Practice with approved sample content or your own materials when the necessary access is available.

Book a focused session or combine topics. An introductory workshop can be the whole engagement.

Featured tool · Microsoft Copilot

The work is familiar.
The help is new.

Start with tasks people recognize: drafting a presentation, working through a spreadsheet, summarizing an email thread, or preparing for a meeting.

Sessions can cover prompt libraries, personalization, scheduled prompts, and agents, alongside use in Word, PowerPoint, Excel, Outlook, and Teams where available.

I connect demonstrations to the audience’s responsibilities and explain the tool’s limitations along with its uses.

Discuss Copilot training

“We have Copilot” can mean different experiences. The session is scoped to your licenses, enabled features, and organizational permissions.

Two colleagues discussing work beside a laptop in a sunlit office.

Agents & knowledge-based assistants

Give it a job.
Define what a good answer requires.

An assistant that references documentation needs more than a name and a friendly greeting. Learn how to define its purpose, choose appropriate reference material, and test the answers it gives.

01 · PURPOSE

Who is asking?

Identify the audience, the questions they need answered, and when the assistant should direct someone to a person.

02 · REFERENCES

What can it use?

Work with approved content and clear instructions about sources, missing information, and the limits of its role.

03 · TESTING

Does the answer hold up?

Try ordinary questions, ambiguous requests, and questions the material cannot answer. Check accuracy and source support.

Agent creation and connected knowledge sources depend on the platform, enabled features, and approved access. A workshop’s scope is agreed separately from any production deployment or application development.

Different roles. Different requests.

The examples should sound like your working day.

Company-wide sessions can establish shared foundations. Team sessions can focus on the requests, documents, and decisions specific to the people attending.

Leaders & business teams

Briefings, document review, communication, and preparation for decisions, with examples for managers, executives, HR, and finance.

IT & support

Explaining technical information, improving documentation, and exploring assistants that reference approved knowledge materials.

Learning & communication

Drafting learning materials, planning content, and exploring creative tools including Articulate, Vyond, Canva, and Firefly.

Higher education

Sessions for faculty, students, and administrative teams, shaped around their different responsibilities and institutional expectations.

A session that fits

Your tools.
Your permissions.
A useful place to start.

Bring a first-time audience, a focused skill request, or existing training that needs a facilitator.

Can we start with the basics?

Absolutely. Basic use and stronger prompts are worthwhile training needs. Generic demonstrations can use sample materials, without access to your internal systems.

Can you use our materials or policies?

Yes, with appropriate approval and access. Company-specific practice depends on the content, systems, and accounts available. I cannot demonstrate against a repository I cannot access.

What if some features are restricted?

The session works within your organization’s rules. We agree on available tools and features before delivery and use relevant alternatives when agents or connected features are unavailable.

Can you deliver training we already have?

Yes. I can deliver your curriculum, adapt existing materials, or develop and deliver a session for your audience. Preparation and any development are included in the agreed scope.

Let’s make the session specific

What do your people want AI to help them do?

Tell me about the audience, tools, timing, and tasks. If you know the available licenses or restrictions, include those too.

A rough brief is enough to start the conversation.

Name
Tell me about the audience, topic, timing, and any materials you already have.
hello@iamdmarshall.com
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